# Can only send a preset once to E1 Mk1 **URL:** \ **Category:** Bug reports\ **Created:** [December 16, 2023, 11:22am UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582 "2023-12-16T11:22:04Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![NewIgnis](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/newignis/32/767_2.png) [@NewIgnis](https://forum.electra.one/u/NewIgnis)\ **Post date:** [December 16, 2023, 11:22am UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582/1 "2023-12-16T11:22:04Z")
I think I have an invalid temp file on the Mk1: everytime I send a preset into the E1, the editor keeps showing the 3 moving dots in the upper left corner. I then need to close and restart the editor to be able to send presets again. But I forgot if and how I can move the Mk1 into a USB disk mode, so I can remove that temp file. If that is the solution of course… ---
**Author:** ![Kaltar](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/kaltar/32/1051_2.png) [@Kaltar](https://forum.electra.one/u/Kaltar)\ **Post date:** [December 17, 2023, 7:39am UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582/2 "2023-12-17T07:39:21Z")
In mk2 you reach the USB disk mode in the loader (turn on with bottom right button). As far as I know, there is no way with current firmware to place mk1 into USB disk mode. You will have to open it and manually access the card to remove it (1 minute operation on the mk2, never done in the mk1). Martin may help you by providing a file with the contents of ElectraOne mk1 so you would format the card, and then place the contents provided back on it. (obviously, you will have a clean ElectraOne) But as you said, IF that is the solution of course… Did you try booting it pressing the top left button? ---
**Author:** ![NewIgnis](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/newignis/32/767_2.png) [@NewIgnis](https://forum.electra.one/u/NewIgnis)\ **Post date:** [December 17, 2023, 11:51am UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582/3 "2023-12-17T11:51:14Z")
> [@Kaltar](#): > > Did you try booting it pressing the top left button? Yes, I tried it with several button combinations, but at no avail yet ---
**Author:** ![Kaltar](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/kaltar/32/1051_2.png) [@Kaltar](https://forum.electra.one/u/Kaltar)\ **Post date:** [December 17, 2023, 12:20pm UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582/4 "2023-12-17T12:20:14Z")
Seems like you indeed need to do what I described. However, Martin is the only one who can help you with the content files. ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\ **Post date:** [December 18, 2023, 7:26am UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582/5 "2023-12-18T07:26:13Z")
> [@NewIgnis](#): > > I think I have an invalid temp file on the Mk1: everytime I send a preset into the E1, the editor keeps showing the 3 moving dots in the upper left corner. Is this happening with all presets or just a specific one? If it’s the latter, which preset is causing the issue? Thx! mk1 does not support USB disk mode. ---
**Author:** ![NewIgnis](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/newignis/32/767_2.png) [@NewIgnis](https://forum.electra.one/u/NewIgnis)\ **Post date:** [December 20, 2023, 8:47pm UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582/6 "2023-12-20T20:47:34Z")
I indeed do not have it on other presets. It happens consistently on [Electra One App](https://app.electra.one/preset/lSgcXxoI42iKkiOGMUPp). Is there a way I can detect the fault myself and remediate? ---
**Author:** ![NewIgnis](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/newignis/32/767_2.png) [@NewIgnis](https://forum.electra.one/u/NewIgnis)\ **Post date:** [December 24, 2023, 9:58am UTC](https://forum.electra.one/t/can-only-send-a-preset-once-to-e1-mk1/2582/7 "2023-12-24T09:58:18Z")
I now have it as well on [Electra One App](https://app.electra.one/preset/AlCQizaQSu25PlvypH3l)