# Can't transfer presets, device won't reboot **URL:** \ **Category:** Bug reports\ **Created:** [April 18, 2023, 5:36pm UTC](https://forum.electra.one/t/cant-transfer-presets-device-wont-reboot/2022 "2023-04-18T17:36:04Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![oldgearguy](https://avatars.discourse-cdn.com/v4/letter/o/f4b2a3/32.png) [@oldgearguy](https://forum.electra.one/u/oldgearguy)\ **Post date:** [April 18, 2023, 7:13pm UTC](https://forum.electra.one/t/cant-transfer-presets-device-wont-reboot/2022/4 "2023-04-18T19:13:55Z")
Are you using a bunch of LUA code? I’ve found that when i have some serious issues in the code, I’ve gotten into that state. To get the text back, do this > [@Firmware / Web editor beta testing](https://forum.electra.one/t/firmware-web-editor-beta-testing/1569/135): > > Hi @oldgearguy, do the following. Pls note, it works on beta firmware only: Make sure you have the latest beta firmware (at least v3.0.-a.14) disconnect electra connect electra to the USB port press and hold the left-middle button when the boot up animation is active (this will format the internal SD card). The button must be pressed when the animation is in progress and it needs to be held down until the animation is completed. disconnect and connect electra again send enclosed sysex file to… You may have to go back to 3.1. Then back to 3.1.7 once it’s restored Other things I’ve done - with the E1 connected to the computer, being up the web UI, go into controller, change some routing config then change it back so the Apply button lights up. Then press Apply to send a good config tob the E1 --- _[View the full topic](https://forum.electra.one/t/cant-transfer-presets-device-wont-reboot/2022)._