# Edge & Chrome - can't connect Electra One MKII \[Solved\] **URL:** \ **Category:** Bug reports\ **Created:** [June 7, 2023, 8:28pm UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146 "2023-06-07T20:28:42Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Mr.Mochocho](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/mr.mochocho/32/2013_2.png) [@Mr.Mochocho](https://forum.electra.one/u/Mr.Mochocho)\ **Post date:** [June 7, 2023, 8:28pm UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/1 "2023-06-07T20:28:42Z")
Hi, got my Electra One MK II today and I can not connect it with Edge or Chrome browser. I’m on Win10 22H2 ![Unbenannt-2](https://europe1.discourse-cdn.com/flex017/uploads/electraone/original/2X/1/1c1ff53cde585610ff79f347080da5beb9a3c906.jpeg) Selected ports manualy (short flash on midi bar activity). Updated to Firmware 3.2.6. change Edge settings. Can someone help me, what should/can I do now? ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\ **Post date:** [June 7, 2023, 8:41pm UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/2 "2023-06-07T20:41:06Z")
Hi, I have sent you a chat message. If you have a moment, pls, join me there. ---
**Author:** ![Mr.Mochocho](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/mr.mochocho/32/2013_2.png) [@Mr.Mochocho](https://forum.electra.one/u/Mr.Mochocho)\ **Post date:** [June 7, 2023, 9:40pm UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/3 "2023-06-07T21:40:42Z")
Hey Martin, got no chat message ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\ **Post date:** [June 10, 2023, 4:53am UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/4 "2023-06-10T04:53:22Z")
I would like to say thank you to @Mr.Mochocho. We spent several hours on the online chat to find out what was happening on his computer. And we found that. Without @Mr.Mochocho’s help and patience it would be very hard to identify and resolve the issue. For those encountering difficulties with the detection of the Electra One controller in the app.electra.one web editor, it is highly recommended to update the controller to version v3.2.7 or a later release. Detailed instructions on how to update can be found at [Updating Electra One mkII](https://docs.electra.one/downloads/updatemkII.html). ---
**Author:** ![markus.schloesser](https://avatars.discourse-cdn.com/v4/letter/m/8e7dd6/32.png) [@markus.schloesser](https://forum.electra.one/u/markus.schloesser)\ **Post date:** [June 11, 2023, 2:01am UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/5 "2023-06-11T02:01:37Z")
What was the problem? ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\ **Post date:** [June 11, 2023, 6:36am UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/6 "2023-06-11T06:36:37Z")
Some E1 serial numbers (which are based on serial numbers of the CPU inside the unit) invalidated the SysEx JSON message that E1 uses when it initiates the connection with the web editor. As result, these units seemed to work just fine but could not connect the editor application. ---
**Author:** ![Sergejs](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@Sergejs](https://forum.electra.one/u/Sergejs)\ **Post date:** [June 11, 2023, 7:37am UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/7 "2023-06-11T07:37:32Z")
I’m impressed not only with the build quality of the unit, but also with the high quality of the service. Thank You. ---
**Author:** ![Mr.Mochocho](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/mr.mochocho/32/2013_2.png) [@Mr.Mochocho](https://forum.electra.one/u/Mr.Mochocho)\ **Post date:** [June 11, 2023, 2:31pm UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/8 "2023-06-11T14:31:26Z")
I’m only send my time, but you solved the problem Martin… honour to whom honour is due! ---
**Author:** ![Mr.Mochocho](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/mr.mochocho/32/2013_2.png) [@Mr.Mochocho](https://forum.electra.one/u/Mr.Mochocho)\ **Post date:** [June 11, 2023, 2:34pm UTC](https://forum.electra.one/t/edge-chrome-cant-connect-electra-one-mkii-solved/2146/9 "2023-06-11T14:34:41Z")
This is really true Sergejs !