# Electra One App Preset Editor not connecting to my E1 \[Resolved\]

**URL:** <https://forum.electra.one/t/electra-one-app-preset-editor-not-connecting-to-my-e1-resolved/4118>\
**Category:** Bug reports\
**Created:** [January 16, 2026, 5:07am UTC](https://forum.electra.one/t/electra-one-app-preset-editor-not-connecting-to-my-e1-resolved/4118 "2026-01-16T05:07:27Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Songsta](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/songsta/32/3442_2.png) [@Songsta](https://forum.electra.one/u/Songsta)\
**Post date:** [January 16, 2026, 5:07am UTC](https://forum.electra.one/t/electra-one-app-preset-editor-not-connecting-to-my-e1-resolved/4118/1 "2026-01-16T05:07:27Z")

</div>

My Electra is connected:

 ![Screenshot 2026-01-16 at 07.05.18](https://europe1.discourse-cdn.com/flex017/uploads/electraone/original/2X/0/0e0957bf06139cb70cb1c94e067450b7c71f972b.jpeg)

but when I try to edit a preset I’m told it’s not connected:

 ![Screenshot 2026-01-16 at 07.06.45](https://europe1.discourse-cdn.com/flex017/uploads/electraone/original/2X/b/bf5c3ff345d783ae62dfbb42c68ec8932caded9b.png)

I’ve tried clearing my browser cache, and I’ve tried on another computer but still the same issue.

@martin Please look at this.

---

<div class="post-metadata">

**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [January 16, 2026, 5:40pm UTC](https://forum.electra.one/t/electra-one-app-preset-editor-not-connecting-to-my-e1-resolved/4118/2 "2026-01-16T17:40:07Z")

</div>

resolved. Thanks for reporting!
