# \[Fixed\] Preset Editor Not Working on Chrome and Edge Windows 11

**URL:** <https://forum.electra.one/t/fixed-preset-editor-not-working-on-chrome-and-edge-windows-11/3541>\
**Category:** Bug reports\
**Created:** [February 8, 2025, 2:45am UTC](https://forum.electra.one/t/fixed-preset-editor-not-working-on-chrome-and-edge-windows-11/3541 "2025-02-08T02:45:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Fenrok](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/fenrok/32/3684_2.png) [@Fenrok](https://forum.electra.one/u/Fenrok)\
**Post date:** [February 8, 2025, 2:45am UTC](https://forum.electra.one/t/fixed-preset-editor-not-working-on-chrome-and-edge-windows-11/3541/1 "2025-02-08T02:45:45Z")

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I just received my Electra One, and I am successfully loading patches to it from the community library.  
However, the “My Presets” page does not show any copied or imported presets. I also cant Create a New Preset. It does nothing on my Windows 11 computer with Chrome and Edge.

Does anyone know what I can do about this?

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [February 8, 2025, 3:59am UTC](https://forum.electra.one/t/fixed-preset-editor-not-working-on-chrome-and-edge-windows-11/3541/2 "2025-02-08T03:59:13Z")

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Hi,

it sounds like an issue with permissions to create “your” own stuff. I can see that your electra account has not been created correctly (not your fault). I cleaned the data related to that broken registration. Can you try to create a new account again? You can use the same login credentials as you did before.

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**Author:** ![Fenrok](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/fenrok/32/3684_2.png) [@Fenrok](https://forum.electra.one/u/Fenrok)\
**Post date:** [February 8, 2025, 4:12am UTC](https://forum.electra.one/t/fixed-preset-editor-not-working-on-chrome-and-edge-windows-11/3541/3 "2025-02-08T04:12:40Z")

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Thank you! That fixed it!
