# Freeze when changing pages (3.05)

**URL:** <https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841>\
**Category:** Bug reports\
**Created:** [January 10, 2023, 8:41am UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841 "2023-01-10T08:41:34Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Jesse](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/jesse/32/612_2.png) [@Jesse](https://forum.electra.one/u/Jesse)\
**Post date:** [January 10, 2023, 8:41am UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/1 "2023-01-10T08:41:34Z")

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Hello !

I’ve upgraded to firmware version 3.05 (from version 2.xx) yesterday because I’m having an issue with Ableton live which I might address in another post on the forum.

Since the upgrade the E1 freezes when I try to change pages in my preset. It doesn’t happen every time, but often enough to make the controller unusable (once every 10 switches maybe).

I’m using a homemade preset to control Ableton live. The preset is nearly full, the 12 pages are in use.

I tried two different versions of my E1 preset, both freeze in a similar way. I also changed the USB cable (you never know…).

I tried switching pages without Ableton running (I’m having an issue with midi remote feedback not working properly in ableton), same result.

I’m considering downgrading back to version 2.xx, any ideas ?

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [January 10, 2023, 9:10am UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/2 "2023-01-10T09:10:49Z")

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Hi @Jesse,

would you share the preset with me? It will help me to identify the problem. A link to the preset in PM is just fine.

Thanks!

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**Author:** ![Jesse](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/jesse/32/612_2.png) [@Jesse](https://forum.electra.one/u/Jesse)\
**Post date:** [January 10, 2023, 9:14am UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/3 "2023-01-10T09:14:33Z")

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PM sent 🙂  
And for future reference, the E1 also freezes on a preset from the library.

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [January 10, 2023, 10:57am UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/4 "2023-01-10T10:57:29Z")

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@joris.roling reported similar issue. It is happening to him with the Bacara preset. I have not been able to replicate that yet though. I am trying to find the cause.

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**Author:** ![phonaak](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/phonaak/32/1822_2.png) [@phonaak](https://forum.electra.one/u/phonaak)\
**Post date:** [January 10, 2023, 9:25pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/5 "2023-01-10T21:25:06Z")

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i just installed 3.0.6. So far I haven’t had this problem, but with the new fw, unfortunately, the E1 freezes every second page switch.

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [January 10, 2023, 9:53pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/6 "2023-01-10T21:53:56Z")

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I am on it. I am able to replicate the issue and I am working on fixing it. Version 3.0, which is not affected, is available at the downloads page. I am hoping to have this resolved by tomorrow.

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**Author:** ![Flyweight](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/flyweight/32/342_2.png) [@Flyweight](https://forum.electra.one/u/Flyweight)\
**Post date:** [January 11, 2023, 2:34pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/7 "2023-01-11T14:34:15Z")

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i am on 3.0.5  
Initially I was not able to access any presets.  
They are visible on the gui.  
After another reset I was able to see the “presets page”. After loading the first preset I switched a page and it hangs.

When pressing the “pages” button and the bottom left button the screen dims.  
So the unit is in standby.  
When subsequently pressing menu I see the preset shortly. it flashes once.  
I am not able to enable the device again  
Pressing “pages” + button 3 and it dies completely. .

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**Author:** ![Flyweight](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/flyweight/32/342_2.png) [@Flyweight](https://forum.electra.one/u/Flyweight)\
**Post date:** [January 11, 2023, 2:35pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/8 "2023-01-11T14:35:59Z")

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Strange after i did this the preset pages switch finally.  
So I fixed the issue before @martin hihihi

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [January 11, 2023, 6:52pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/9 "2023-01-11T18:52:18Z")

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There is an updated version of firmware on beta.electra.one. It is the latest version of the firmware but with the new page switching gesture reverted. @Jesse confirmed it works for him. It would be great if somebody else could give it a try and confirm it is fixed. I would love to do that by myself but none of my Electras have that issue. Thanks!

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**Author:** ![phonaak](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/phonaak/32/1822_2.png) [@phonaak](https://forum.electra.one/u/phonaak)\
**Post date:** [January 11, 2023, 7:24pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/10 "2023-01-11T19:24:45Z")

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I’ll be home in an hour, I’ll try it and then I’ll write. What exactly does “page switch gesture revert” mean? Is the “one-handed page switch” left?

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [January 11, 2023, 7:29pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/11 "2023-01-11T19:29:02Z")

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yes, I have to temporarily disable that until I fully understand what is happening there. I will work with you on getting that going again.

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**Author:** ![phonaak](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/phonaak/32/1822_2.png) [@phonaak](https://forum.electra.one/u/phonaak)\
**Post date:** [January 11, 2023, 8:08pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/12 "2023-01-11T20:08:46Z")

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Now (3.0.9) works without error

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<div class="post-metadata">

**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [January 11, 2023, 10:48pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/13 "2023-01-11T22:48:09Z")

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I have just released the 3.0.10 to the production. Amongst other changes, it makes the fix of Page switching issue available to all users.

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<div class="post-metadata">

**Author:** ![Flyweight](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/flyweight/32/342_2.png) [@Flyweight](https://forum.electra.one/u/Flyweight)\
**Post date:** [January 12, 2023, 12:45pm UTC](https://forum.electra.one/t/freeze-when-changing-pages-3-05/1841/14 "2023-01-12T12:45:03Z")

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I am on 3.0.10 and all my issues are gone. The unit seem to work great. even with the Ableton control.  
Will test and try my templates, they used to crash on sysex parsing.
