# How do you save snapshots? **URL:** \ **Category:** General discussion\ **Created:** [April 23, 2022, 6:52pm UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439 "2022-04-23T18:52:34Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![dcam](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/dcam/32/972_2.png) [@dcam](https://forum.electra.one/u/dcam)\ **Post date:** [April 23, 2022, 6:52pm UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/1 "2022-04-23T18:52:34Z")
Hi, new Electra One owner here. So far I love it, but I can’t figure out how to save a snapshot! When I go to the snaps menu and press save, and then select a empty slot, it goes back to the control page but doesn’t save the snapshot. Am I doing something wrong? ```auto 285874 changeSnapshotLambda: saveMode=2, filename=ctrlv2/s006/s0060000.snp 285889 entry: deviceI=1, type=1, parameterNumber=1, midiValue=0 285908 write: cannot seek: 4, max size=0 285908 displayPage: page shown: page=0, controlSetId=-1 285910 ElectraApp::handleElectraSysex: sysex received: command=2, parameter=5 285946 ElectraApp::handleElectraSysex: list of snapshots sysex sent to the host ``` ---
**Author:** ![Flyweight](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/flyweight/32/342_2.png) [@Flyweight](https://forum.electra.one/u/Flyweight)\ **Post date:** [April 24, 2022, 6:12am UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/2 "2022-04-24T06:12:50Z")
looks like you are loading instead of saving. not sure if i remember it correctly but when selecting save, then you select a slot to save it on. ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\ **Post date:** [April 24, 2022, 12:12pm UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/3 "2022-04-24T12:12:31Z")
Hi @dcam, have you managed to save any snapshot? And can you try with a different preset? The steps you are taking, ie. selecting a “SAVE” action and that tapping a slot is correct. The `cannot seek` message indicates an uninitialized internal snapshot file. The fix for that problem is on the way as well as snapshot management integrated to the web application. ---
**Author:** ![dcam](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/dcam/32/972_2.png) [@dcam](https://forum.electra.one/u/dcam)\ **Post date:** [April 24, 2022, 1:30pm UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/4 "2022-04-24T13:30:03Z")
I haven’t got a snapshot to save yet. Yesterday I tried creating a new preset with one cc and saving a snapshot, and using two community presets but had no luck with any of them saving the snapshot. ---
**Author:** ![NewIgnis](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/newignis/32/767_2.png) [@NewIgnis](https://forum.electra.one/u/NewIgnis)\ **Post date:** [April 27, 2022, 5:32am UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/5 "2022-04-27T05:32:18Z")
Check your firmware version? I tried saving snaps on my Korg NTS1 preset yesterday (I didn’t use this functionality before ) with the Electra One on firmware 2.1.7 and this works. ---
**Author:** ![dcam](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/dcam/32/972_2.png) [@dcam](https://forum.electra.one/u/dcam)\ **Post date:** [April 27, 2022, 2:17pm UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/6 "2022-04-27T14:17:37Z")
Yes, mine came with 2.17. Apparently it’s a bug with initialization. Martin is working on a fix. 🙂 ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\ **Post date:** [May 8, 2022, 12:41pm UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/7 "2022-05-08T12:41:28Z")
@dcam, firmware 2.2 should resolve your issue. At least if my assumption was correct. Please let me know if it works now. Thanks! ---
**Author:** ![dcam](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/dcam/32/972_2.png) [@dcam](https://forum.electra.one/u/dcam)\ **Post date:** [May 10, 2022, 3:02am UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/8 "2022-05-10T03:02:35Z")
Database is broken ```auto 22:01:43.901 ElectraApp::handleElectraSysex: sysex received: command=1, parameter=2, byte1=123 22:01:43.901 ElectraApp::handleElectraSysex: unknown sysex request 22:02:01.262 displayMenuWindow: menu window shown 22:02:01.265 displayHintWindow: hint window shown 22:02:01.298 Database::open: File is broken: file='ctrlv2/snaps/YlrfBLjblreKmIUvaqIC/snapshot.db' 22:02:01.302 SnapsWindow::paint: cannot open the snapshot database 22:02:01.442 displayMenuWindow: menu window shown 22:02:01.459 Database::open: File is broken: file='ctrlv2/snaps/YlrfBLjblreKmIUvaqIC/snapshot.db' 22:02:01.460 SnapsWindow::paint: cannot open the snapshot database ``` ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\ **Post date:** [May 10, 2022, 6:53pm UTC](https://forum.electra.one/t/how-do-you-save-snapshots/1439/9 "2022-05-10T18:53:02Z")
Ok, we’re getting closer 🙂 I am leaving for the Superbooth tomorrow. I will continue working on that as soon as I am back / Sunday.