# Option A B C Bug

**URL:** <https://forum.electra.one/t/option-a-b-c-bug/1581>\
**Category:** Bug reports\
**Created:** [June 16, 2022, 10:55am UTC](https://forum.electra.one/t/option-a-b-c-bug/1581 "2022-06-16T10:55:18Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Abbes](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/abbes/32/989_2.png) [@Abbes](https://forum.electra.one/u/Abbes)\
**Post date:** [June 16, 2022, 10:55am UTC](https://forum.electra.one/t/option-a-b-c-bug/1581/1 "2022-06-16T10:55:19Z")

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yet another bug in display 🙂  
option A B C display on the device weird name 🙂  
On the editor :  
 ![Option A B C display bug](https://europe1.discourse-cdn.com/flex017/uploads/electraone/original/2X/a/ad21687cd7d2336edd1f9248ecff80283366e237.jpeg)

On the device :

 ![1655376378953](https://europe1.discourse-cdn.com/flex017/uploads/electraone/original/2X/f/f25cab599f6bbcaa3bd232a7e4ded85a3e137eed.jpeg)

I begin to think that it could be my device that have hardware problem ?..  
That’s a lot of bugs on “basics” functions .  
Does it happen to other people ?

ps : “Opthol” And “Opthon” Lol . It’s like the device is drunk 😂

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<div class="post-metadata">

**Author:** ![Abbes](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/abbes/32/989_2.png) [@Abbes](https://forum.electra.one/u/Abbes)\
**Post date:** [June 16, 2022, 11:01am UTC](https://forum.electra.one/t/option-a-b-c-bug/1581/2 "2022-06-16T11:01:53Z")

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I made a further test : The name are absolutly not constant . for example for the second “opthon C” on time on the two the name is Opthol to…lol. and when it’s opthol i just have to touch the upper physical knob of the device then it become Opthol…  
I really think it’s hardware .  
What do you think ?

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**Author:** ![Flyweight](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/flyweight/32/342_2.png) [@Flyweight](https://forum.electra.one/u/Flyweight)\
**Post date:** [June 17, 2022, 12:18pm UTC](https://forum.electra.one/t/option-a-b-c-bug/1581/3 "2022-06-17T12:18:13Z")

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Perhaps try to reflash the firmware.  
Also check if you can see any issues in the device log

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<div class="post-metadata">

**Author:** ![Abbes](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/abbes/32/989_2.png) [@Abbes](https://forum.electra.one/u/Abbes)\
**Post date:** [June 17, 2022, 1:40pm UTC](https://forum.electra.one/t/option-a-b-c-bug/1581/4 "2022-06-17T13:40:18Z")

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Yep . I was afraid to reflash something after the current weird statue of the device . But at this point , why not 😁 . I will that on sunday .  
Thanks ! Have a nice day !

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [June 17, 2022, 4:42pm UTC](https://forum.electra.one/t/option-a-b-c-bug/1581/5 "2022-06-17T16:42:58Z")

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Hi @Abbes,

reflashing the firmware is perfectly ok. It is implemented in such a way, that even if you had a totally broken firmware image, it should still work. If the unit does not survive the update, something is really bad there.

In any case, I am, of course, ready to replace the unit, if it still behaves weird after the firmware is reloaded.

Cheers,

Martin

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**Author:** ![Abbes](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/abbes/32/989_2.png) [@Abbes](https://forum.electra.one/u/Abbes)\
**Post date:** [June 17, 2022, 4:56pm UTC](https://forum.electra.one/t/option-a-b-c-bug/1581/6 "2022-06-17T16:56:35Z")

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Thanks so mutch ! i will take a try on sunday and keep you in touch .  
have a nice evening ! 😉

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**Author:** ![Abbes](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/abbes/32/989_2.png) [@Abbes](https://forum.electra.one/u/Abbes)\
**Post date:** [June 21, 2022, 1:44pm UTC](https://forum.electra.one/t/option-a-b-c-bug/1581/7 "2022-06-21T13:44:36Z")

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Oh, i forgot to post 😆 .Finally connected it and made the firmware update with the EOC and the image downloaded on the website . but no luck . It still does not display correctly . I put back the device in his package, ready to get repared 🙂 . Things happen , that’s life . Waiting for your next instruction regarding the shipping. Thanks so much for your care about me and your customers communication ! The few experimentation on the device was still really funny and easy as i could imagine . Can’t wait to discover more !  
Have a nice day !
