# Preset management broken

**URL:** <https://forum.electra.one/t/preset-management-broken/2549>\
**Category:** Bug reports\
**Created:** [November 30, 2023, 11:51pm UTC](https://forum.electra.one/t/preset-management-broken/2549 "2023-11-30T23:51:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MatzeMillion](https://avatars.discourse-cdn.com/v4/letter/m/f19dbf/32.png) [@MatzeMillion](https://forum.electra.one/u/MatzeMillion)\
**Post date:** [November 30, 2023, 11:51pm UTC](https://forum.electra.one/t/preset-management-broken/2549/1 "2023-11-30T23:51:00Z")

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With firmware 3.5 (E1 mk 1), the preset management on the website is somehow broken.

All slots are display as “unused”. I can still load presets but can’t remove any.

Is there anything I can try?  
Thank you!  
Mat

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**Author:** ![erickey](https://avatars.discourse-cdn.com/v4/letter/e/6a8cbe/32.png) [@erickey](https://forum.electra.one/u/erickey)\
**Post date:** [December 1, 2023, 4:20am UTC](https://forum.electra.one/t/preset-management-broken/2549/2 "2023-12-01T04:20:14Z")

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Hello,  
I just got my Electra.One. I have been trying to use the web app and I can load presets onto the Electra, but “Create New Preset” and “Import Project” do nothing. Could these issues be related?

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [December 1, 2023, 7:24am UTC](https://forum.electra.one/t/preset-management-broken/2549/3 "2023-12-01T07:24:46Z")

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> [@erickey](#):
>
> I just got my Electra.One. I have been trying to use the web app and I can load presets onto the Electra, but “Create New Preset” and “Import Project” do nothing. Could these issues be related?

Hi, I can see that your account registration has not been successfully completed. I sent you more info on your email. If needed, please reach me on the PM or chat here.

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**Author:** ![martin](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.electra.one/martin/32/145_2.png) [@martin](https://forum.electra.one/u/martin)\
**Post date:** [December 3, 2023, 11:12am UTC](https://forum.electra.one/t/preset-management-broken/2549/4 "2023-12-03T11:12:24Z")

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> [@MatzeMillion](#):
>
> All slots are display as “unused”. I can still load presets but can’t remove any.

mk1 affected only. Resolved in v3.5.1.