USB Disk mode note working

USB Disk mode does not work for me. I can start Disk mode. Then I do see the top-level folders in Windows File Explorer. But when I try to open one of the folders (such as ctrlv2), Explorer crashes. Only after resetting the ElectraOne does Explorer work again.

Thanks in advance for your help.

ElectraOne MkII
Hardware revision: 3.0
Firmware version: v4.1.2
Windows 11

I can confirm. This does happen to mine after the recent updates as well. The only way I could get around it was to use usbc port - hope that helps

What do you mean by “to use usbc port”?

I mean USB-C.

Or you could just try another USB-A port and/or another PC, if you do not have a suitable cable.

It did work on another PC. Thanks for the tip.