I just wanted to load 3.5, but the Electra One mk2 is not showing up as a drive any more in Windows 11.
Sometimes I get a message that the mounting is too slow, sometimes the drive shows up, but it’s empty and powershell says that the drive does not exist.
The disk management panel is showing a 4GB removable disk which is unallocated.
There is no error in the Device Manager and the device is recognised in the browser, telling me I should update to 3.5.
EDIT: Works fine on Android. Was able to update the E1 from my phone.
I am getting this same issue on Win10. After updating to 3.4, now when I boot into bootloader and choose USB disk enable it shows a drive popup but its greyed out. Was using the same usb port but also tried different ones.
Is there instructions on how to reinstall the bootloader. I might be being stupid if it is listed somewhere. I have faith I can do it if I have instructions
The instructions are not online on purpose. Making a mistake during the bootloader update may result in bricking the unit. If we do the procedure on the Chat / PM, it should not take longer than 20 minutes.
I suggest I’d will do that with @buyallthecontrollers first - he has one of the very first mk2. He did the bootloader update already and has all the software. If it resolves the problem, I would do that with you too and possibly shared some extra info.
Also note, I am working an making it possible to update the controller directly from the web browser. mk1 users are familiar with it and it is super convenient.
I have just finished a session with @buyallthecontrollers. It is not a bootloader problem, it looks like something does not go ok with the device (E1 disk mode) migration when windows 11 are updated to the latest 23H2 update.
I am updating my windows computer now to (hopefully) replicate it on my side.
K Martin I will wait…but FYI I am on Win10 but I did recently update my machine with the latest update. Worst case maybe I will try to update on my work laptop even though I shouldn’t
One of the windows updates in the past enabled Core Isolation that caused problems with some drivers so I’d probably look at the security features first.
Sorry been working on some synth restorations and didn’t get back to this until now. I am unable to turn on core isolation. I have a number of incompatible drivers.
I just tried it on the brand new PC I just built out and when I switch to the disk mode the drive shows up but is inaccessible. This is a win 11 machine. Being this is the case this makes me think it is the electra one not the OS or PC.
I have not been able to replicate this issue yet. My windows computers do not do that. I am, however, preparing an update of the bootloader itself. It will correctly set the device name and manufacturer - which could be a possible issue, not sue. And it will also allow updating the firmware directly from the website - in the same way as mk1 users do. Of course, preparing an update of the bootloader is somewhat more complicated.
how do you load the firmware when preparing for shipment. I have some tools and some custom eurorack updates. Willing to purchase a tool as well if it is going to take you awhile. That is if you think it won’t take that much time. Considering the time it has taken I could have shipped you my device too
we use a Windows computer We really had not have a chance to see/replicate that issue yet.
If you remove the bottom plastic lid, there is a slot with an SD card in it. If you insert the card to your computer and copy the firmware file to the boot folder, it will be the same as if you copied it over using the E1 disk mode.
We really had not have a chance to see/replicate that issue yet.