Controller not detected in offline editor

I’ve just downloaded the offline editor for Windows and it cannot see my E1 Mini Controller (FW 5.06). It’s connected directly to a motherboard USB and I am able to connect to the Controller online, no issues.
When trying a manual setup no ports are listed, so I assume it’s an issue with the BOME virtual MIDI driver - which appeared to install fine.
Can anyone assist with troubleshooting this?

You can try to close your browsers.
Maybe they lock the driver.
I moved to linux for E1 work as this midi driver locking was a big issue in my workflow.

Hope it help

Windows 11 now has full multi client capabilities for midi devices.

Which Windows are you using @M0rk and what is bome for in your context?

Hi @markus.schloesser

I’m running the latest Win11 OS.

The BOME virtual MIDI driver is part of the installer package for the offline editor. I assume it’s probably for the virtual E1, so theoretically shouldn’t interfere with the discovery of connected devices. But the offline editor doesn’t seem to be discovering any of my devices whereas the browser does.

I have had problems with the editor not seeing the E1 but after rebooting the controller it self it sees it.
If u have it open in other places like webeditor or daw i think that makes it unavailable… but i suspect all of this is directly affected by windows new midi update sadly..

You could install the preview Releases · microsoft/MIDI · GitHub and check, if it can identify the issue, and I also remember a bug with virtual midi tools but can’t find it right now.

Maybe @martin can explain the inner workings wrt port enumeration for the offline editor

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It’s the other way around, with the new Midi update it can be open in multiple applications

Yeah but i dont think the E1 editor and the E1 was so happy about that… i had lots of problems with the new windows midi and my E1 until i forced the E1 back to legacy driver.

Confirming the offline editor is the only application open - and @markus.schloesser thank you for your suggestion, I’ll give that a go and see if @martin can chip in with some further advice.

mididiag.txt (47.4 KB)
@martin FYI:
PC: Windows 11 26H2. I installed the Microsoft MIDI Preview 13 tools and ran mididiag (attached). What it shows:

  • The Windows MIDI service is healthy. The E1 appears with all its ports under the usual names (MIDIIN2/3, MIDIOUT2/3), and sharing between apps is on.
  • Electra One.exe has all six E1 ports open, CTRL included, yet the Editor’s port list is empty.

What I’ve tried:

  • Only the E1 connected: no change.
  • Switched Windows to Legacy MIDI mode and restarted: no change.
  • Bome Virtual MIDI is installed, but its ports don’t show up in Windows.

Manual port setup in the offline Editor lists no ports at all.
app.electra.one in Chrome detects the E1 no issue on the same PC.
Offline Editor on a differnt Windows PC (same OS version) detects E1 without issue.

@M0rk thanks for the detailed info. I will look at it as soon as I can. I am, however, traveling now and away from the electra workshop. I will take a look at it on Saturday when I am back.

@martin thank you but I can save you the job. Culprit found: a Bluetooth MIDI device, my Korg nanoKONTROL Studio, which was held in windows as a bluetooth MIDI device but not connected. Disabling it and then power-cycling the E1 fixed it.

I assume the offline editor was looking for the nanoKontrol Studio, didn’t find it and got stuck without timing out, blocking every port of the E1. Would that make sense?