Unit not powering on

Unit is not powering on. Checking through ElectraOneConsole, nothing shows up in port configuration when connected via USB. I have tried the firmware recovery process of a hard reset, then plugging into the computer with the Console open, and holding the reset for 10+ seconds, but still, nothing shows up, and the screen does not power on. I have tried this on two computers on which Electra One used to work, and with multiple USB cables. My ElectraOne has stayed in the same place on my studio desk since purchasing it.

Please advise.

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