Sprites Bugs

[Abbes]

Hello ! I have some time to build the begining of my template.
Tried some experimentation.
And i discovered the sprites/graphics/pictures . I love that soooo mutch ! welcome back to fantastic days!
But there is a bug .
What i draw on the editor is not what it is on the device .
then the original on the editor :

Then when i send them on the Electra One Device :

Or :
(When i send it a second time to the device ,to see if it’s better…It’s not. )

Is it a known bug or is it only me ?
Have a good day !!!

[martin]

Hi @Abbes,

please provide the link to the preset. It will be easier to see what is happening there. Thanks!

M

[Abbes]

cool . That’s an innovative way to troubleshoot problems !
https://app.electra.one/preset/UwYjYXYQNeDM3nISWdtL

I put the sprites on le last page

[martin]

I tested that I get no issues with the bitmap. The nature of this problem is pretty much similar to what you reported here Option A B C Bug.

I could see two reasons that could cause that:

1. data gets malformed during the USB transfer
2. Electra’s memory is having an issue

What would help would be seeing the log file of loading the “drunk” option list preset. If the Option labels are broken in the log file. They get broken during the USB transfer. If there are correct in the log (during the preset load) not malformed on the screen, it means the data is broken in the memory.

I have not seen anything like that before and I cannot replicate that.

[Abbes]

Agreed . I will have some more time this evening and tomorrow to see that further . I use the provided usb cable on a native usb port of py computer. My computer is a rog flow x13 and everything work floWweessly on it .
I have no idea how to work with the log file but i suppose it’s with the downloadable software . I will see that later and keep you in touch .

[Abbes]

Thaaaaanks ! Great tech client services !!
Have a nice day !!

[jhh]

@Martin I’ve seen similar garbled controls (or even the full display garbled) once in a while; maybe the ‘bugs’ reported earlier for firmware 3.0 are related? I’ve seen e.g. truncated MIDI messages trying to get firmware 3.0 work nicely with MidiPipe. In the end what seemed to work was to quit Chrome (that I had running with beta open to see the uploaded presets and to be able to switch among them). I could try to replicate when I have some more time (might be hard because the information I get from MIDI Monitor may not be low-level enough to see what’s going on)

[Abbes]

Hi ! Ok i tried to “see” the log file through the electra one console but i didn’t manage to connect it while it’s on the webeditor …
Then i supposed it was not the good way to what you wanted me to do .
First i am on the firmware 2.2 , hardaware 2.4 . I don’t beta test the V3

1: I changed the cable . same problem remains.
2 : i tried to understand what …“What would help would be seeing the log file of loading the “drunk” option list preset. If the Option labels are broken in the log file. They get broken during the USB transfer. If there are correct in the log (during the preset load) not malformed on the screen, it means the data is broken in the memory.” …
means… And I tried hard to “see” the log of the loading “drunk” file …
I opened the Electra one console, then, i could not manage to connect it while i am on the webeditor. Then managed to connect to the E.O.C but then how to load a preset …the snaps preset ? then i saved one and loaded it on the E1 . i had that :

1081612 displayMenuWindow: menu window shown
1081612 displayHintWindow: hint window shown
1082242 displayMenuWindow: menu window shown
1084212 changeSnapshotLambda: saveMode=0, bankNumber=0, slot=0
1084213 file to load: ctrlv2/snaps/UwYjYXYQNeDM3nISWdtL/s0000.snp
1084214 ParameterMap::load: file: filename=ctrlv2/snaps/UwYjYXYQNeDM3nISWdtL/s0000.snp
1084215 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=28, midiValue=0
1084215 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=29, midiValue=0
1084215 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=30, midiValue=0
1084216 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=31, midiValue=0
1084216 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=32, midiValue=0
1084216 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=33, midiValue=0
1084216 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=34, midiValue=0
1084216 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=35, midiValue=0
1084216 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=52, midiValue=0
1084217 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=53, midiValue=0
1084219 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=54, midiValue=0
1084219 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=55, midiValue=0
1084219 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=56, midiValue=0
1084219 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=57, midiValue=0
1084219 ParameterMap::parseParameters: deviceId=6, messageType=1, parameterNumber=58, midiValue=0
1084219 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=20, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=21, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=22, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=27, midiValue=127
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=25, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=23, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=24, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=52, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=53, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=54, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=55, midiValue=0
1084220 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=56, midiValue=0
1084223 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=57, midiValue=0
1084223 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=58, midiValue=0
1084223 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=20, midiValue=0
1084223 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=21, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=22, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=23, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=24, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=25, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=26, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=27, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=120, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=52, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=53, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=54, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=55, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=56, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=57, midiValue=0
1084224 ParameterMap::parseParameters: deviceId=2, messageType=1, parameterNumber=58, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=4, messageType=1, parameterNumber=20, midiValue=6
1084227 ParameterMap::parseParameters: deviceId=4, messageType=1, parameterNumber=21, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=4, messageType=1, parameterNumber=22, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=4, messageType=1, parameterNumber=25, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=4, messageType=1, parameterNumber=23, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=4, messageType=1, parameterNumber=24, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=121, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=122, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=123, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=1, messageType=1, parameterNumber=124, midiValue=0
1084227 ParameterMap::parseParameters: deviceId=1, messageType=6, parameterNumber=0, midiValue=2
1084227 ParameterMap::parseParameters: deviceId=1, messageType=2, parameterNumber=7, midiValue=0
1084227 ElectraApp::sendAllControls: need to send all controls
1084227 ElectraApp::sendAllControls:device: 1
1084227 sendMessage: port=0, channel=1, type=cc7, parameterNumber=29, midiValue=0
1084227 sendMessage: port=0, channel=1, type=cc7, parameterNumber=20, midiValue=0
1084227 sendMessage: port=0, channel=1, type=cc7, parameterNumber=21, midiValue=0
1084227 sendMessage: port=0, channel=1, type=cc7, parameterNumber=22, midiValue=0
1084227 sendMessage: port=0, channel=1, type=cc7, parameterNumber=27, midiValue=127
1084227 sendMessage: port=0, channel=1, type=cc7, parameterNumber=25, midiValue=0
1084228 sendMessage: port=0, channel=1, type=cc7, parameterNumber=23, midiValue=0
1084228 sendMessage: port=0, channel=1, type=cc7, parameterNumber=24, midiValue=0
1084228 sendMessage: port=0, channel=1, type=cc7, parameterNumber=52, midiValue=0
1084228 sendMessage: port=0, channel=1, type=cc7, parameterNumber=53, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=54, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=55, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=56, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=57, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=58, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=121, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=122, midiValue=0
1084247 sendMessage: port=0, channel=1, type=cc7, parameterNumber=123, midiValue=0
1084248 sendMessage: port=0, channel=1, type=cc7, parameterNumber=124, midiValue=0
1084248 sendMessage: port=0, channel=1, type=programChange, programNumber=2
1084248 sendMessage: port=0, channel=1, type=cc14, parameterNumber=7, midiValue=0
1084248 ElectraApp::sendAllControls:device: 2
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=20, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=21, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=22, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=23, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=24, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=25, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=26, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=27, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=120, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=52, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=53, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=54, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=55, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=56, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=57, midiValue=0
1084248 sendMessage: port=0, channel=2, type=cc7, parameterNumber=58, midiValue=0
1084248 ElectraApp::sendAllControls:device: 4
1084248 sendMessage: port=0, channel=4, type=cc7, parameterNumber=20, midiValue=6
1084248 sendMessage: port=0, channel=4, type=cc7, parameterNumber=21, midiValue=0
1084248 sendMessage: port=0, channel=4, type=cc7, parameterNumber=22, midiValue=0
1084248 sendMessage: port=0, channel=4, type=cc7, parameterNumber=25, midiValue=0
1084248 sendMessage: port=0, channel=4, type=cc7, parameterNumber=23, midiValue=0
1084249 sendMessage: port=0, channel=4, type=cc7, parameterNumber=24, midiValue=0
1084249 ElectraApp::sendAllControls:device: 6
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=28, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=30, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=31, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=32, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=33, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=34, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=35, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=52, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=53, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=54, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=55, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=56, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=57, midiValue=0
1084249 sendMessage: port=0, channel=6, type=cc7, parameterNumber=58, midiValue=0
1084249 displayPage: page shown: page=11, controlSetId=-1

And i saw nothing wrong ?
How can i load the E1 Preset from the E1 or load it as a file ? is it possible ?
More than that i will not have nor the time or the patience to troubleshot all this . How can i send it back to you to check all this ? what’s the procedure ? Is the shipping is in the warranty ? i will continue to see that on another computer . Certainly on sunday . If there is nothing to do i will send it to you on monday i think . I have all the packages and will use UPS like you . lol. I was sooo happy to begin to play with it . But, things happen . That’s life . Keep in touch for the procedure ? Thanks for your help !

have a nice day !!!! ;)

[Abbes]

…oh…i ust found the log viewer onthe editor !!!

[Abbes]

And gave up .

I think there is an hardware Problem … may i be wrong ?
The blue background is not really blue anymore… .
and i noticed there is some background strange flickering while turning knobs or pushing buttons . like glitches …
Am i in the matrix ?
I will send it back to you on monday for shure .
Is there special things i need to know ? about the shipping ? do i pay it ? is it included in warranty ? etc . Sincerely, i don’t care i can pay the shipping and you send it back to me . Just tell me . I just want to play with my new E1 ! . I will have more time this summer to have fun with it . Keep me in touch ! have a nice day !